We've got the answers.

Our frequently asked questions

How the app works

There are two ways you can sign up for a Daleel account.

Option 1: Sign up with an existing email address

  1. Download the app from the App Store or Play store
  2. Fill in your personal information
  3. Enter a unique email address and strong password
  4. To start earning points, connect your health data and start taking quizzes


Option 2: Connect an existing social account 

  1. Download the app from the App Store or Play store
  2. Simply connect your gmail or apple ID account 
  3. To start earning points, connect your health data and start taking quizzes


Why can’t I access my account?

The app might not allow you to access your account for a few reasons:

  • It says my email address is already in use

This means that an account with your email already exists. It is possible that you are already registered with Daleel and should be able to regain access to your account by clicking on ‘Reset my password link’

  • It is asking me to use a stronger password

If you’re seeing the error message above, the password you’re entering may be too easy for someone else to guess. The requirements for a strong password on Daleel are:

-At least 8 characters – At least one of these requirements: an uppercase letter, a number, or a special character – Not a common or easily guessable password

  • It says that my User ID or password is incorrect

Please ensure that you are entering the right User ID and password combination to log in. If you forgot your password,  you will be able to regain access to your account by clicking on ‘Reset my password link’

  • It is not allowing me to reset my password

If the ‘Reset my password link’ feature is not working, you might have registered for an account using one of your social media accounts

While registering we ask you to fill in your email address as it is used for verification purposes and will help us in allowing you to regain access back to your account if you forget your email address or password at any point.

You can update all your information with the exception of your email address on the ‘Account and Profile’ section on the application. You can find this in ‘Settings’ on the bottom navigation bar.

We have made it super easy for you to reset your password! 

  1. While logging in, you can click on ‘Forgot Password?’ at the bottom of the page
  2. You can choose to reset your password by using your email address or your phone number
  3. Based on what you have selected, follow the instructions sent to either your email or phone

Estimating your monthly loan payments is a simple process. Go on to our website and select ‘Loan Calculator’ found under ‘Resources’ on the main navigation bar:

  1. Enter the loan amount
  2. Enter the interest rate
  3. Enter the loan tenure
  4. Click Submit


Voila! Your results should appear on the screen.

Daleel’s app is available in both English and Arabic.

The app is currently available only in the Kingdom of Bahrain. But, we are looking to expand soon so keep an eye out!

Yes, Daleel is available for both iOS and Android devices.

Daleel is completely free for all users. Making finance easy and accessible is something we are focused on and very passionate about, so we wanted to ensure the app was easily accessible to everyone.

We use industry-standard security controls, to protect your personally identifying information. And our partners do the same. Please also note that we don’t sell your personal information to anyone.

Daleel’s application enables you to search, compare and find the right financial product for yourself. We have collated all the relevant information and conditions to be able to apply for a product you may be interested in. Once you choose a product, you are redirected to the bank’s portal to complete the application process.

Our next phase will allow you to complete your customer journey on Daleel and purchase financial products directly on the app making Daleel your one and only stop!

You can collect points by connecting your health data to allow the app to track your steps (5k steps = 10 Daleel points in a day!) or challenge yourself by taking one of our curated financial quizzes.

Once you have enough points, you can jump over to the ‘Rewards’ tab on the app to redeem a reward of your liking. Under each offer, you will find details on how many points are required to redeem the reward and how to redeem it.

Please note that the first time you redeem a reward, there is a minimum requirement of 100 Daleel points. 

Each reward on the application has a different eligibility criteria. Once you earn enough points for a specific reward, all you have to do is simply follow the instructions that will be presented to you when you click on the button “Redeem”. Additionally, please find below some points you have to keep in mind:
  1. You have to earn a minimum of 100 points to redeem any reward
  2. Each reward has an expiration date
  3. Per user, you will only be able to redeem up to 100BHD for cash equivalent rewards

About Daleel

Daleel is a financial marketplace that is focused on empowering individuals to find the best financial products through every step of their financial journey and helping our financial partners leverage deeper insights to acquire new customers and roll out more personalised products.

When starting Daleel, we were adamant on building an inclusive and open culture that gives each member in the team equal opportunity to succeed. Daleel was founded by like-minded individuals who thrive and flourish in chaotic environments, are self-motivated but also know teamwork is key. We want to ensure this continues with the rest of the members that join us. 

Daleel is the face of a true start-up where employees are encouraged to challenge one another, take ownership and responsibility of their work and speak their truth. We’re building an environment where you always have access to the leadership team, who are transparent, will give you space to share your thoughts and implement ideas without hesitation.

We know working at a start-up can be challenging and therefore pride ourselves in our ability to work collaboratively by supporting one another, empathize with you and give you flexibility when needed.

We want to build a team based on trust and mutual respect and in return, ask for the same.

Our Mission

To make the world of finance easy and accessible and empower people to lead healthier lives

Our Vision

Creating an inclusive and financially aware world 

All of our recent job openings are available on our Career page. You can apply directly and get more information related to the role as well as our hiring process.

Visit the ‘Contact Us’ page on our website and leave your details along with your enquiry within our form. Our team should get back to you in 24-72 hours.

Follow Daleel on our social media profiles to learn more about what we are up to!