1. Introduction
Daleel is committed to protecting your personal information and ensuring transparency about how your data is handled. This Privacy Policy applies to all users of Daleel's platform and mobile app across the MENA region, including the UAE and Bahrain.
2. Data Collection
We collect personal data through our website and mobile app when you:
- Register or create an account on Daleel
- Use our financial marketplace services
- Communicate with us (e.g: via email, chat)
- Participate in our surveys or promotional activities
- Enable cookies or similar tracking technologies on our platform or app
Google User Data:
With your explicit consent, we access the following Google user data:
- Google Gmail ID: Used to create and manage your Daleel account securely.
- Google Health Data (Step Count): Accessed to track your daily steps and provide rewards for meeting activity goals, such as achieving a minimum of 5,000 steps.
3. Purpose of Data Use
We use the data collected to:
- Facilitate account creation and authentication via your Google Gmail ID/Apple ID.
- Track and reward your activity based on step count data from Google Health services/Apple Health data.
- Provide personalized financial product recommendations tailored to your preferences.
- Enhance your experience by tailoring the app to your usage.
- Analyze app performance and user behavior to improve our services.
- Respond to customer inquiries and requests.
- Ensure compliance with applicable legal and regulatory requirements.
We do not use your Google/Apple user data for any other purposes, including marketing, without your explicit consent.
4. Data Sharing
Your data may be shared with:
- Financial partners (e.g., banks): To offer personalized product suggestions.
- Third-party service providers: Who help us manage and improve our platform.
- Regulatory authorities: When required by law.
We ensure that all third parties adhere to strict data protection standards and only process your data for agreed-upon purposes.
5. Data Protection Mechanisms
We implement robust mechanisms to safeguard your sensitive data:
- Encryption: All sensitive data, including Gmail IDs and health data, is encrypted in transit and at rest using industry-standard encryption protocols.
- Access Control: Only authorized personnel have access to sensitive data, and access is granted on a need-to-know basis.
- Data Minimization: We only collect data necessary for account creation and activity tracking.
- User Control: You can revoke permissions for accessing Gmail ID and health data via your device settings or by contacting us.
- Regular Audits: We conduct regular security reviews to maintain the highest data protection standards.
6. Data Retention
Your data will be retained only as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law (such as Bahrain’s PDPL , UAE Data Protection Law, and GDPR). After that, we securely delete or anonymize your data.
7. Know Your Rights
Depending on your location, you have the following rights:
- Access Your Data: You can request access to the personal data we have about you.
- Rectification: If any data is inaccurate, you can request that we correct it.
- Deletion: In certain circumstances, you can request that your data be deleted.
- Withdraw Consent: Where we rely on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at ask.us@getdaleel.com.
8. Google Play and App Store Compliance
Daleel's mobile app complies with the data protection policies of both Google Play Store and Apple App Store. We ensure that:
- All data collected through our app is disclosed as per store requirements.
- Users are informed about the type of data collected, why it's collected, and how it is used.
- You can manage your data permissions through your device settings at any time.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated to you, and your continued use of our platform and app signifies your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at ask.us@getdaleel.com.
