Privacy Policy

1. Introduction

Daleel is committed to protecting your personal information and ensuring transparency about how your data is handled. This Privacy Policy applies to all users of Daleel's platform and mobile app across the MENA region, including the UAE and Bahrain.

2. Data Collection

We collect personal data through our website and mobile app when you:

Register or create an account on Daleel
Use our financial marketplace services
Communicate with us (e.g: via email, chat)
Participate in our surveys or promotional activities
Enable cookies or similar tracking technologies on our platform or app

Google Play data disclosure:

For compliance with Google Play Store’s Data Safety requirements, the data collected through our app includes:

Personal Information: Name, email, phone number
Financial Preferences: Data on the types of products or services you are interested in
Device Information: Your device’s operating system, IP address, and general location data
App Usage Data: How you interact with our app, including features you use and actions you take
Cookies and Tracking: To personalize the content and provide a better user experience

We ensure that this data is collected, used, and stored following Google Play’s data transparency requirements.

3. Purpose of Data Use

We use the data collected to:

Provide personalized financial product recommendations
Enhance your experience by tailoring the app to your preferences
Analyze app performance and user behavior to improve our services
Respond to customer inquiries and requests
Ensure compliance with legal and regulatory requirements in your country

4. Data Sharing

Your data may be shared with:

Financial partners (e.g: banks): To offer personalized product suggestions
Third-party service providers: Who help us manage and improve our platform
Regulatory authorities: When required by law

All third parties we work with are required to follow stringent data protection standards.

5. Data Retention

Your data will be retained only as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law (such as Bahrain’s PDPL , UAE Data Protection Law, and GDPR). After that, we securely delete or anonymize your data.

6. Know Your Rights

Depending on your location, you have the following rights:

Access Your Data: You can request access to the personal data we have about you.
Rectification: If any data is inaccurate, you can request that we correct it.
Deletion: In certain circumstances, you can request that your data be deleted.
Withdraw Consent: Where we rely on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at ask.us@getdaleel.com.

7. Google Play and App Store Compliance

Daleel's mobile app complies with the data protection policies of both Google Play Store and Apple App Store. We ensure that:

All data collected through our app is disclosed as per store requirements.
Users are informed about the type of data collected, why it's collected, and how it is used.
You can manage your data permissions through your device settings at any time.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated to you, and your continued use of our platform and app signifies your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at ask.us@getdaleel.com.