Privacy Policy

Privacy Policy

This Policy is a legally binding agreement between you (“User”, “you” or “your”) and this Website operator (“Operator”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Personal data and sensitive personal data
  • Personal Data:- Personal identification numbers, contact numbers, addresses, economic information, photos or media, bank details, physiological information, intellectual data and cultural identifiers.
  • Sensitive Data:- Racial or ethnic origin, political opinions, criminal records, religious or philosophical beliefs, trade union membership, genetic or biometric data, data concerning health.

Know your rights under PDPL

Under the PDPL Law no. (30) of 2018, data subjects have number of rights with regard to their personal data.

  • Access to your personal data including processing and disclosure of your personal data.
  • You have right to correct, block or erase the personal data from our records if you come across any integrity issue with your personal data.
  • You have the right to request to withdraw consent.
  • Right to object to processing for direct marketing purposes
  • Right to object to processing causing material or moral damage
  • Data subject with proof of identity shall know where the data pertaining to the data subject is being processed.
  • You have the right to submit complaints to the authority if you have a reason to believe that your personal data is being processed unlawfully.

The response to all the legitimate requests will be based on the timeline defined in PDPL.

Collection of personal data

Depending on your activities on and/or in connection with Daleel website and  mobile application, products and/or services we may be required to collect, process, store, and/or use your personal data. The following are the categories of personal data we may collect about you and subsequently use, process, share and/or transmit: 

Automatic collection of information

When you open the Website, our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type, and version, operating system type and version, language preferences or the webpage you were visiting before you came to the Website and Services, pages of the Website and Services that you visit, the time spent on those pages, information you search for on the Website, access times and dates, and other statistics. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is aggregated in such a way that would identify any particular User of the system.

Data retention

The personal data with us is protected and processed for legitimate purpose, we keep your personal data as long as you are using Daleel services, to comply with any of the data retention rules that apply to us about keeping your records, Daleel will retain your data as per the Daleel retention policy and the applicable legal requirements.

Contacting us

If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us on [email protected]

Have any Questions?

Drop us a message!